Enquiries that never arrive
An unreliable contact form can leave a potential customer thinking you've ignored them.
Your website should be working for you
Your website looks fine. But is it letting customers down?
Slow pages. Broken enquiry forms. Hidden technical issues. Your website could be losing opportunities without you even knowing.
No jargon. No scare tactics. Just a clearer picture of your website.
Check regularly
Know what matters ↗
Because small problems add up
A well-designed website still needs someone looking after it.
Secure & Up to DateProactive MonitoringBetter Performance
The hidden problems
What you can't see might be costing you.
Many issues don't announce themselves. Your customers may discover them before you do.
Pages that feel too slow
Long load times can frustrate visitors and make a good business look less dependable.
Problems hiding in plain sight
Outdated components, broken layouts and unexpected errors can go unnoticed without routine checks.
Real results · Our own business
A coffee website that was quietly struggling. Now it isn’t.
Coffeeneers is our own speciality coffee business. Years of changes by different website developers had left its website slow on phones, cluttered with old files, and facing around 68 break-in attempts a day.
In under two weeks we found what was wrong and fixed it, with no redesign. Nothing looked different. It just got faster.
Read the full Coffeeneers story →We’ll look after your website exactly the same way.
Click the button below to find out the health of your website.
Case study · CoffeeneersChecked 31 Oct 2026
✓Phone speed scoreGoogle’s own test: scored 99 on 31 October53→99
✓Waiting time on a phoneFrom tapping the link to seeing the page12.7 s→1.1 s
✓Security gradeIndependent Mozilla test of the site’s protectionD→B
✓Accessibility score~480 issues fixed so everyone can use it · SEO also 10095→100
✓Server clutter86% less: years of old files and backups cleared6.32 GB→887 MB
✓Add-ons (plugins)Fewer moving parts to update, break or be hacked~38→24
Before: our audit, 19–27 Oct 2026. After: Google’s own speed test and our Site Care Butler Health Check, 31 Oct 2026.
Find out before your customers do
How healthy is your website?
Get a clearer picture of publicly observable website issues. Our free check is designed to show you what deserves attention, without pretending to see behind the scenes.
◎
Free Site Care Butler Health Check
Speed · Accessibility · SEO · Security in one free check
Clarity, not complicated charts
Understand the issue. Know what comes next.
Every Site Care Butler Health Check comes with a useful, easy-to-read report. It explains what was checked, what matters, and what’s worth fixing first. It’s emailed to you as a PDF to keep.
Run your free website health check →Your Site Care Butler Health Checkyourbusiness.co.uk · phone test
Example reportIn short: Your site loads reasonably on phones, but a few simple fixes would make it faster and safer. None of them change how it looks.
72Speed
91Accessibility & SEO
58Security
Fix first
- Images could be smaller
- Some text is hard to read against its background
- Tell browsers to always use the secure version (HTTPS)
Emailed as a PDFPrivate linkFree
Now meet your website’s new ally
Meet Site Care Butler.
Proactive WordPress website care: agreed updates, monitoring, key-journey checks and easy-to-understand reporting, delivered by real people, with clearly defined support and no unnecessary technical jargon.
Explore Our Care Plans
Secure & Up to Date
Regular, responsible maintenance
Proactive Monitoring
Know when something needs attention
Better Performance
Identify issues and opportunities
Human Support
Clear advice and a real point of contact
- Written scope before work begins
- Maintenance records you can understand
- Secure, authorised access
Next chapter · How It Works
Wondering what happens next? Here's how it works.
Four simple steps from your free check to a website you don't have to worry about. Most sites are set up within a week.
See How It Works →- Step 1Free check
- Step 2Clear advice
- Step 3Agree the scope
- Step 4Stay informed
- Home
- How It Works
- Client Stories
- Packages
- About
- Contact
Services and pricing
The right level of care for your website.
Fix what's bothering you now with one-off care, or hand it over with a monthly plan so you don't have to think about it. Made for small-business WordPress sites, and we always look at yours before giving you a price.
- Clear prices up front
- Easy-to-understand reports
- No unnecessary extras
One-off carefrom £295
Care plansfrom £49/month
Health CheckFree
Your exact price is confirmed in writing after we've looked at your site. Nothing is charged without your OK.
Understanding website care
Your website is hosted. But is it looked after?
Hosting and website care do different jobs. Knowing which is which helps you avoid nasty surprises and pick the right support.
Your hosting company
Keeps your site online.
Your host provides the server your website lives on: the space, the connection and the power to keep it running. Anything extra depends on your provider and package.
- Server space, storage and connection
- Keeping the server itself up and running
- Some plans add backups, updates or monitoring
Site Care Butler
Looks after the website itself.
We look after what your visitors actually see and use: your WordPress site, its plugins, and the pages and forms that bring in enquiries.
- WordPress, plugin and theme updates, done safely
- Regular checks that your forms and key pages work
- Easy-to-understand reports and a real person to talk to
Think of hosting as the house, and website care as looking after everything inside it. Some hosting plans already include updates or backups, so we check what yours covers first and don't duplicate it.
One-off care
Start with a single improvement.
Got one thing that needs sorting? Pick a one-off job with a fixed scope and price. No monthly plan needed.
01 / Performance
Website Tune-up
A focused round of fixes for speed, updates and overall website health.
Best if your site feels slow or hasn't been looked after in a while.
- Speed fixes so your pages load faster
- WordPress, plugin and theme updates done safely
- A before-and-after report so you can see what changed
From £295 one-off
Request a Quote ↗02 / Search visibility
Technical & On-Page SEO
A review of how search engines see your site, from the structure underneath to the words on each page.
Best if you're not showing up on Google the way you'd like.
- Site structure and technical issues checked
- Page titles and content reviewed
- An easy-to-understand list of what to fix first
From £495 one-off
Request a Quote ↗Your exact price is confirmed in writing before any work starts. No surprise fees.
Ongoing website care
A dependable pair of hands, every month.
Every website is different, so we confirm the exact scope and monthly price in your written quote.
The difference is how often we check, how quickly we respond, and how much hands-on time is included.
01Essential protection
Essential protectionEssential Plan
Keep it safe.
We quietly look after the basics: updates, backups and alerts if anything goes wrong. Best if you mainly want peace of mind.
From£49/month*
Request a Quote ↗- Updates checked and applied monthly
- Daily backups, stored off-site
- Uptime and security alerts
- Monthly easy-to-understand report
- Email support within 2 working days
02Proactive care
Proactive careGrowth Plan
Keep it working and improving.
We check every week, make sure your enquiries keep arriving, and give you an hour a month for small changes. Best if your website brings in customers.
From£99/month*
Request a Quote ↗- Everything in Essential, plus:
- Updates checked weekly
- Contact forms tested every month
- Monthly speed and SEO check
- 1 hour of small changes a month
- Report with “what to fix next”
- Next-working-day support
03Higher-touch support
Higher-touch supportBusiness Care Plan
Like having us on call.
We check more often, reply the same working day, and give you three hours a month for changes. Best if a website problem costs you money.
From£179/month*
Request a Quote ↗- Everything in Growth, plus:
- Contact forms tested every week
- Backup test-restore every quarter
- Faster uptime checks
- 3 hours of small changes a month
- Quarterly review call
- Same-working-day support
* Hosting not included: you keep your current host. Your exact price is confirmed in writing before any work starts.
Compare your options
Choose with confidence.
| What you get | EssentialKeep it safefrom £49/mo* | Most popularGrowthKeep it working and improvingfrom £99/mo* | Business CareLike having us on callfrom £179/mo* |
|---|---|---|---|
| Updates checked | Monthly | Weekly | Weekly |
| Daily off-site backups | + quarterly test restore | ||
| Uptime & security alerts | faster checks | ||
| Contact forms tested | – | Monthly | Weekly |
| Speed & SEO check | – | Monthly | Monthly |
| Small changes included | – | 1 hour / month | 3 hours / month |
| Your report | Monthly | Monthly + what to fix next | Monthly + quarterly review call |
| We reply within | 2 working days | Next working day | Same working day |
* Hosting not included. Unused change hours don’t roll over; larger work is quoted separately. Your exact price is confirmed in writing before any work starts.
What to expect
Clear care. Clear boundaries.
No grey areas. Before we start, you’ll know exactly what your plan covers, how to reach us, and what would be quoted separately.
Included in your plan
The routine care we take off your hands- Scheduled WordPress, plugin and theme updates
- Uptime checks and alerts if your site goes down
- Daily backups, checked to make sure they’re working
- Contact form testing (Growth and Business Care)
- An easy-to-understand record of everything we’ve done
- A heads-up whenever we spot a problem
Quoted separately
Bigger jobs, always priced upfront- New websites and redesigns
- Large development work and new features
- Hacked-site clean-ups and complex restorations
- Emergency out-of-hours work
- Hosting bills and paid plugin licences
You’ll always get a written quote first. Nothing is charged without your approval.
Our honest promise. How to contact us, our working hours, reply times, your change allowance and how to cancel are all written into your agreement. We don’t promise 24/7 cover or unlimited fixes. We’d rather promise only what we can always deliver.
Frequently asked
Good questions deserve clear answers.
The things people usually ask us before they sign up. Tap a question to open it.
Essential suits a simple site that just needs keeping safe. Growth is for a site that brings in enquiries and needs small changes most months. Business Care is for when your website is central to the business and you want us on call. Not sure? Start with the free Health Check and we'll tell you honestly which one fits.
Plans start from £49, £99 and £179 a month. We confirm your exact price after a quick look at your site, because size, plugins and how busy it is all make a difference. Hosting isn't included. One-off care starts from £295 for a Website Tune-up and £495 for Technical & On-Page SEO.
No. In most cases we work with the hosting you already have. If we spot that your host is causing problems, we'll tell you straight and talk through the options, but moving is never a condition of working with us.
Updates, backups and regular checks are all included, plus time for small changes on Growth and Business Care. Bigger jobs, like new pages, redesigns or larger repairs, are quoted before we start. You'll always know the price first, so there are no surprise bills.
We take a backup before updating and check your key pages afterwards. If something does go wrong, we put the site back the way it was and look into the cause before trying again. Catching that early is exactly what you're paying us for.
Yes. A Website Tune-up or Technical & On-Page SEO is a good way to get to know how we work. We agree the scope and price first, and there's no pressure to move onto a plan afterwards.
We won't promise that, and you should be wary of anyone who does. What we can promise is a site that loads properly, works on every device and has forms that actually reach you. That gives your marketing a fair chance, and our reports show you what's changing.
Yes. Your notice period is set out clearly in your quote before you sign anything. If you decide to leave, we hand back your logins and latest backup so you're never stuck.
Still got a question?
Ask us anything. We're happy to talk it through, with no pressure to sign up.
Next chapter · About
So who's looking after your website?
Meet the person behind Site Care Butler, what we stand for, and why it all started with a coffee website.
Meet Site Care Butler →- CareProactive, not reactive
- TrustClarity over promises
- PartnershipPeople first
- Home
- How It Works
- Client Stories
- Packages
- About
- Contact
Simple by design
From uncertainty to a website that's looked after.
No jargon, no pressure and no surprises. Here's exactly what happens, from your free check to a website you don't have to worry about.
- Free check to start
- Backup before every update
- Easy-to-understand reports
The journey
Four steps. One less thing to worry about.
Here's what happens from the moment you get in touch. You're in control at every step.
- Step 1
Start with a free check
Run the free Site Care Butler Health Check. You see your results on screen straight away, and can have the full report emailed to you. It covers speed, security basics and anything worth a closer look.
Free - Step 2
Get clear advice
We talk you through what we found in a way that's easy to understand, then suggest a one-off fix or the care plan that fits. No pressure to buy.
No obligation - Step 3
Agree the scope
You approve a written quote showing exactly what's included, when updates happen and how to reach us. We only ask for the access we need, shared securely.
All in writing - Step 4
Stay informed
We get on with the checks and updates, deal with problems as they come up, and send you a report showing what we did and what's next.
Regular reports
Getting started
What happens once you say yes.
No long setup and nothing for you to work out. We guide you through each part.
Set up within a weekMost sites are fully set up within a week of you saying yes. Then your monthly care begins.
Nothing changes without your OK
We never touch your website until you've approved the quote, and anything extra is always quoted first.
- 1 · You do thisYou say yes
Approve your written quote and you're booked in.
Quote within 2 working days - 2 · You do thisShare access safely
Follow the simple steps we send you to give us secure access.
Takes about 10 minutes - 3 · We do thisFirst backup and check-up
We take a full backup, then check your whole site properly from the inside.
Within 5 working days - 4 · We do thisYour first report
You get an easy-to-understand summary of what we found and what we've fixed.
Straight after your check-up
After setup
Then we keep watch, all month long.
Every update follows the same careful routine, so nothing is left to chance.
Every day
- Backups taken and stored off-site
- Uptime and security alerts, so we know if your site goes down
Every week or month
- Updates checked and applied safely
- Contact forms tested (Growth and Business Care)
Back up→Update→Check it works
Every month
- Your easy-to-understand report
- What we did, what we spotted and what's next
If an update breaks something, we put your site back from the backup and fix the cause before trying again.
How often we check depends on your plan. Compare the plans →
Easy to understand
A report that tells you what it all means.
No jargon and no 20-page printouts. Just a clear summary of what we did, how it went and what we'd suggest next.
In every report
- What we did, and when
- What we tested and how it went
- Anything that needs your OK
- What we suggest for next month
Monthly Care Reportyourbusiness.co.uk
ExampleAll good this month. One small thing needs your OK.
- Updates completedWordPress, plugins and themeDone
- Backups takenBefore every updateDone
- Forms and key pages testedContact form, home, servicesPassed
- Needs your OKOld plugin we suggest replacing1 item
- Next monthSpeed check on your blog pagesPlanned
Honest about what we can see
We don't claim a public scan can see everything.
The free Health Check looks at your site from the outside, the way a visitor or Google would. Some things can only be checked from the inside.
Free Health Check
What we can see from outside
- How fast your pages load
- Whether your pages are up and working
- Visible errors and broken bits
- Basic accessibility and SEO signals
Once you're a client
What we need access to see
- Whether your backups actually work
- How your plugins are set up
- Detailed security findings
- Private logs and server issues
That's why the free check is a starting point, not the full picture. If you go ahead, we look at everything properly.
Next chapter · Client Stories
Now see it working for real.
How we took Coffeeneers, our own coffee business, from a slow, cluttered website to a fast, tidy one. No redesign needed.
Read the Coffeeneers Story →Phone speed53 → 99
Server clutter6.32 GB → 887 MB
Add-ons (plugins)38 → 24
Accessibility95 → 100
- Home
- How It Works
- Client Stories
- Packages
- About
- Contact
Client stories
Proof is better than promises.
Real websites, measured before and after. Many of the figures you can check yourself. We're starting with our own business, so you can see exactly how we work.
- Measured, not guessed
- Dated before and after
- Nothing made up
Case study · Our own business
Coffeeneers: a coffee website that was quietly struggling.
Coffeeneers brings Indonesian speciality green coffee to UK roasters. Over the years, several different website developers had each worked on the site in their own way. It looked fine, but underneath it was slow on phones, cluttered and under constant attack.
We gave it exactly the care we offer our clients, with no redesign. These are the real figures.
- Audit 19–27 Oct 2026
- Under two weeks
- No redesign
Phone speed score53→99
Scored 99 on 31 October in Google's own test. Most of the site's visitors arrive on a phone.
Waiting time on a phone12.7 s → 1.1 s
Security gradeD → B
Where it started
What we found under the bonnet.
From the outside it looked fine. Our audit, 19 to 27 October 2026, found four problems quietly costing the business.
4 problemsnone visible to the owner
Slow on phones
Before12.7 sto load on a phone, with a speed score of just 53
What it meant: Most visitors arrive on a phone, so most people were left waiting.
Under constant attack
Before68 a dayattempts to break into the login, 4,257 in two months
What it meant: Every attempt was a chance for someone to take over the website.
Cluttered
Before6.32 GBof old files and backups, plus 38 plugins
What it meant: More to update, more that could break, and slower backups.
Weak protection
BeforeGrade Dfrom an independent Mozilla security test
What it meant: Browsers weren't being told how to keep visitors safe.
What we did
Fixed properly, area by area.
Done at no extra cost, and without changing how the website looks.
- The problem
- What we did
- The result
Speed
Problem12.7 s to load, score 53
- Set up page caching, so pages are ready in under 0.2 seconds instead of being built from scratch (3 to 6 seconds) for every visitor
- Merged duplicate phone and desktop sections, and removed code nothing was using
Result1.1 s to load, score 99
Security
Problem68 attacks a day, grade D
- Protected the login page and blocked junk and probing traffic
- Added security headers and limits on repeat requests
- Switched off old, insecure connections (TLS 1.0 to 1.2)
- Locked down old developer accounts that were still active
ResultGrade B, login protected
Clean-up
Problem6.32 GB of clutter, 38 plugins
- Cleared 86% of the clutter on the server
- Slimmed the database from about 1.2 GB to 0.44 GB
- Removed plugins nothing needed
Result887 MB, 24 plugins
Backups and monitoring
ProblemBackups crashing every night
- Fixed the backups that kept crashing and retrying
- Added uptime checks every 5 minutes, so we know straight away if the site goes down
- Moved heavy jobs to a quiet 4am slot
ResultBackups on time, checked every 5 min
I'd spent money on different web developers and still didn't know if my website was working properly. It looked fine, but it was slow, cluttered and under attack every day, and I had no idea. Putting it right showed me how many small businesses must be in the same position. That's exactly why I started Site Care Butler.
DanialOwner of Coffeeneers and founder of Site Care ButlerThe results
Faster, safer and lighter.
Nothing looked different. It just got faster.
BeforeAfter
Phone speed score+46 points
99was 53
Waiting time on a phone less is better11× faster
1.1 swas 12.7 s
Security grade2 grades up
Bwas D
Accessibility scoreAbout 480 fixes
100was 95
Server clutter less is better86% smaller
887 MBwas 6.32 GB
Database size less is better63% smaller
0.44 GBwas 1.2 GB
Plugins less is better14 fewer
24was 38
SEO scoreTop score
100
Before: our audit, 19–27 Oct 2026. After: Google's own speed test and our Site Care Butler Health Check, 31 Oct 2026.
Still on our list
We're honest about what isn't finished: an extra layer of browser protection (a Content Security Policy) and a lighter rebuild of the homepage. We'll update this story when they're done.
More stories
Your story could be next.
We'll add a new story each time we look after a website, with the owner's permission. These spaces are waiting for the next ones.
Your website here
Slow pages made fast, with the speed measured before and after.
Story space availableYour website here
Easier to find on Google, with the changes and results recorded.
Story space availableYour website here
Protected and watched over, with the proof to show for it.
Story space availableNext chapter · Packages
Want this for your website? Here's what it costs.
Monthly care plans for small-business websites, or a one-off job if you just want something sorted. Clear prices, no surprises.
See the Packages →Essentialfrom £49/month
Growthfrom £99/month
Business Carefrom £179/month
One-off carefrom £295
- Home
- How It Works
- Client Stories
- Packages
- About
- Contact
About Site Care Butler
Good websites deserve good care.
Site Care Butler looks after small-business WordPress websites, so you don't have to worry about them. It's run by someone who's been on both sides: an IT professional, and a small-business owner who was let down by his own website.
- Run by an IT professional
- Based in London
- Real people, accountable
It started with a coffee website
Why I started Site Care Butler.
- The day job
By day I work in IT, where the hardest problems end up: keeping Windows systems, networks and security running properly.
- The coffee business
I also run Coffeeneers, bringing Indonesian speciality green coffee to UK roasters.
- The wake-up call
Over the years I paid different web developers, each doing things their own way. The site looked fine, but when I checked it properly it was slow on phones, cluttered and facing around 68 break-in attempts a day.
- The fix
So I fixed it the way I'd fix a system at work: measure it, find the cause, fix it properly and write everything down. Its phone speed score went from 53 to 99.
- Site Care Butler
If it happened to me, with an IT background, it's happening to a lot of small businesses. That's why I started Site Care Butler.
🤖The butler is our mascot. The real people looking after your website? That's us.
I'd spent money on different web developers and still didn't know if my website was working properly. Putting it right showed me how many small businesses must be in the same position. That's exactly why I started Site Care Butler.
DanialFounder of Site Care Butler, based in LondonRead the full Coffeeneers story →Why that matters to you
Business-grade care, small-business friendly.
Proper IT discipline
Backups before changes, testing afterwards and everything written down. The same care used on business systems, applied to your website.
I've been the customer
I know what it's like to pay for work and still not know if your website is OK. That's why you always get a clear report.
Real people, accountable
You deal directly with the people doing the work. No call centre, no passing you around.
What guides us
Our values aren't complicated.
Proactive, not reactive.
Regular checks that spot problems before they turn into bigger ones.
Clarity over promises.
We tell you what we checked, what we know and what still needs looking into.
People first.
Behind every website is a real business, and behind our butler are real people. Help should feel friendly, clear and useful.
Our promise
Your website is in safe hands.
Not because we promise perfection, but because good care is consistent, open and accountable.
Honest findings
No invented scores or scare tactics. Just what we actually found.
Clear boundaries
You know what's included, and anything extra is quoted first.
Reports you can use
Written, easy to understand, and clear about what's next.
Your permission first
We only access your website when you've said we can.
Last chapter · Contact
Ready when you are. Let's look at your website.
Ask for a quote, book a chat or just send a question. Whichever feels easiest, and a real person replies.
Get in Touch →- Request a quoteGet a written price
- 30-minute chatTalk it through, no pressure
- Send a messageA real person replies
- Home
- How It Works
- Client Stories
- Packages
- About
- Contact
Let's talk
Tell us about your website.
Something broken, slow, or just worrying you? Tell us what's going on. A real person reads every message and replies within two working days.
- Reply within 2 working days
- No passwords needed
- No obligation, no hard sell
Choose the easiest next step
Two easy ways to get in touch.
Pick whichever suits you. Either way, you'll be talking to a real person.
Free 30-minute chat
Prefer to talk it through?
Book a time that suits you and we'll go through your website together.
- Talk through what's worrying you
- Get honest, practical advice
- No obligation, no hard sell
Send an enquiry
Prefer to write to us?
Tell us what's happening with your website using the form below.
- Explain it in your own words
- A real person reads every message
- No passwords needed
Working days are Monday to Friday, 9 am to 5 pm UK time, excluding England and Wales bank holidays. This is for new enquiries, not emergency support.
Start a conversation
No pressure. Just practical help.
Tell us what's going on with your website and what matters most to your business. We'll tell you honestly whether we can help.
What happens next
- 1You tell us what’s going on
In your own words. No technical knowledge needed.
- 2We look at your website
We read your message and check your site from the outside.
- 3We reply with the next step
Usually a free chat or a written quote, within 2 working days.
Not sure where to start?
Run the Free Website Health Check first. It takes a minute and gives you something to talk about.
Get a Free Website Health Check ↗We never need passwords in this form. If you become a client, we agree the scope first and set up access safely.
Prefer to speak?
Free 30-minute findings consultation
Walk through what is worrying you about your website. No obligation. No hard sell. Just practical advice.
Book a Free 30-Minute Chat ↗Send an enquiry
A real person reads every message and replies within 2 working days.
A few quick answers
Before you get in touch.
The initial Site Care Butler offer is being designed around WordPress. Other platforms would need a separate scope and technical review.
No. Initial discussions and Site Care Butler Health Checks don't require credentials. If we agree to work together, we will arrange safe, authorised access through an appropriate method.
Yes. A Website Tune-up or Technical & On-Page SEO may be a better place to start than a monthly plan.
A real person will review your request. You will receive an automatic acknowledgement after a successful submission. We aim to respond personally within two working days (Monday–Friday, 9 am–5 pm UK time, excluding England and Wales bank holidays).